دليلك دليلك للستيب · تدريب القراءة

تسريب المياه قطعة قراءة ستيب رقم 35

قطعة 35 من 99 في تدريب القراءة المجاني لاختبار الستيب (STEP)، عليها 5 أسئلة اختيار من متعدد. اقرأ القطعة وجاوب، ثم اضغط «اعرض الإجابة» تحت كل سؤال عشان تتأكد.

حلّها تفاعلياً

نص القطعة

1- The damage you described in your letter on 7 July has now been inspected. 2- Faults in the wiring appear to have been caused by dripping water from the floor above. 3- I am quite willing to arrange for the surface to be replaced, but we will have to charge you for the materials and work involved. If I may, I would like to suggest that you instruct your staff to use trolleys when shifting heavy containers. 4- I am sorry about the inconvenience you have experienced and will tell the fitters to repair the damage as soon as I have your confirmation that they can begin work.

أسئلة القطعة (5)

  1. The above passage is _____

    • A. reply to a complaint.
    • B. reply to an enquiry.
    • C. work order.
    • D. complaint.
    اعرض الإجابة

    A. reply to a complaint.

  2. Accordingtoparagraph2,theproblemswithwiringwerecaused by _____

    • A. the old wires.
    • B. leaking water.
    • C. the new wires.
    • D. the electrical contractor.
    اعرض الإجابة

    B. leaking water.

  3. According to paragraph 3, which of the following is true?

    • A. The damaged floor surface will be replaced free of charge.
    • B. The floor surface needs to be inspected every year in July.
    • C. Staff needs to be instructed about how to treat the floor.
    • D. Durafloor needs to be replaced every six months.
    اعرض الإجابة

    C. Staff needs to be instructed about how to treat the floor.

  4. According to paragraph3, the floor problems were caused by _____

    • A. poor workmanship.
    • B. normal wear and tear.
    • C. the use of faulty material.
    • D. the employees working in that area.
    اعرض الإجابة

    D. the employees working in that area.

  5. Theword“inconvenience”inthepassageisclosestinmeaning to _____

    • A. time pressure.
    • B. coincidence.
    • C. bad luck.
    • D. trouble.
    اعرض الإجابة

    D. trouble.

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